Privacy Policy
RoadAid (hereinafter referred to as “RoadAid,” or “we,” or “us,” “our”) is an internal application for the maintenance and operation of assets managed by Cube Highways and Transportation Assets Advisors Private Limited across India.
RoadAid operates the portal in India, which offers maintenance and operations for highways through the web-portal https://cube.roadaid.in/ . Any person utilizing the portal (“User” or “you” or “your”) or any of its features including participation in various maintenance and operations shall be bound by this Privacy Policy. RoadAid respects the privacy of its Users and is committed to protecting it in all respects.
To offer an enriching and holistic internet experience to its Users, RoadAid collects information about Users through two primary means: (i) information supplied by Users, and (ii) information automatically tracked during Users’ navigation on RoadAid. Before you submit any information to the portal, please read this Privacy Policy for an explanation of how we will treat your Personal Information. By using any part of the portal, you consent to the collection, use, disclosure and transfer of your Personal Information for the purposes outlined in this Privacy Policy and to the collection, processing and maintenance of this information.
If you do not agree to this Privacy Policy, please do not use the portal. Your use of any part of the portal indicates your acceptance of this Privacy Policy and of the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy. While you have the option not to provide us with certain information or withdraw consent to collect certain information, kindly note that in such an event, you may not be able to take full advantage of the entire scope of features and services offered to you and we reserve the right not to provide you with our services.
For the purposes of this Privacy Policy, “Personal Information” refers to any information that relates to an identified or identifiable individual, including but not limited to name, contact details, and any other data that can be used to identify a user.
Purpose and Usage
To avail all the RoadAid features on the portal and app, Users would be required to provide certain information for the registration process namely:
1. Username
2. Password
3. Email address
4. Date of birth
By using the portal, you hereby expressly agree and grant consent to the collection, processing, usage and storage of your information by RoadAid. RoadAid reserves the right to share, disclose and transfer information collected hereunder with its affiliates. In the event RoadAid sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction.
Further, RoadAid reserves the right to disclose Personal Information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of RoadAid.
We may share your information with trusted third-party service providers solely for the purpose of providing services on our behalf and subject to confidentiality obligations.
Use of Cookies
To improve the effectiveness and usability of the portal for our Users, we use "cookies", or such similar electronic tools to collect information. These tools assign each visitor a unique random number as a User Identification (User ID) to understand the User's individual interests based on the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), RoadAid has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only Personal Information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive.
RoadAid’s advertisers may also assign their own cookies to the User's browser if the User clicks on their ad banners; however, this process is not controlled by RoadAid.
RoadAid's web servers automatically collect limited information about User's computer's connection to the internet, including the User's IP address, when the User visits the portal. The User's IP address is a number that allows computers connected to the Internet know where to send data to the User, such as the web pages viewed by the User. The User's IP address does not identify the User personally. RoadAid uses this information to deliver its web pages to Users upon request, tailor its portal to the interests of its Users, measure traffic within the portal, and inform advertisers of the geographic locations from which RoadAid's visitors come.
Users can manage their cookie preferences through their browser settings. Please note that disabling cookies may affect the functionality of the portal.
Links
The portal may contain links to external websites. These websites are governed by their own privacy policies, which are beyond RoadAid's control. Once the User leaves RoadAid's servers (indicated by the URL in the location bar on the User's browser), any information provided by the User is subject to the privacy policy of the site being visited. This policy may differ from RoadAid's privacy policy.
If the User is unable to locate the Privacy Policy of any of these external, the User shall contact the site directly for more information. RoadAid is not responsible for the privacy practices or content of these linked websites, and the inclusion of any link does not imply endorsement by RoadAid.
Security Procedures
All information collected by RoadAid is securely
stored within a RoadAid-
Please note that any information you post in publicly accessible discussion areas will be available to anyone with internet access. By using the portal, you acknowledge and agree that your information may be used, processed, transferred, and stored in countries other than India.
RoadAid also recognizes that the internet is an evolving medium, and we may periodically update this Privacy Policy to reflect any changes deemed appropriate without prior notice to you. Any changes will be posted on this page so that you are aware of our current data collection, usage, storage, and disclosure practices. Our use of any information we gather will remain consistent with the policy under which it was collected, irrespective of any updates.
In the event of a data breach that may compromise your personal information, RoadAid will notify you of the breach and the potential consequences in accordance with applicable laws.
Conditions of Use
RoadAid DOES NOT WARRANT THAT THE PORTAL, ITS SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROADAID DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE FUNCTIONALITY, AVAILABILITY, OR SECURITY OF THE PORTAL.
ROADAID SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING
FROM THE USE OR INABILITY TO USE THIS PORTAL, INCLUDING,
IN NO EVENT SHALL RoadAid BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PORTAL, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ROADAID HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Retention of Data
Your Personal Information may be retained or used as long as: (i) it is necessary to fulfill the purposes outlined in this Privacy Policy; and (ii) applicable laws, regulations, contractual obligations, or legitimate business interests require its retention. Additionally, we may retain your Personal Information if necessary for the establishment, exercise, or defense of any legal claims, unless retention is no longer justified by applicable regulations or our operational needs.
Applicable Law and Jurisdiction
By accessing this portal, you agree that the Privacy Policy and all matters relating thereto shall be governed by, and construed in accordance with the laws of India.
In the event of any dispute arising from or in connection with this Privacy Policy, you agree to resolve such dispute through arbitration administered in accordance with the Arbitration and Conciliation Act, 1996, and any amendments or rules made thereunder. The seat of arbitration shall be in Delhi.
The arbitration tribunal shall consist of a sole arbitrator, mutually appointed by the parties. The language of the arbitration proceedings shall be English. The arbitral award shall be final, binding, and without appeal, and it may be enforced in any court of competent jurisdiction.
Subject to the dispute resolution provisions above, the courts in Delhi shall have exclusive jurisdiction over any disputes arising out of this Privacy Policy.
Updating Information
You agree to promptly notify RoadAid of any changes, updates or modifications to your Personal Information. Additionally, you may review, update or modify your information and user preferences by logging into your Profile page on the portal.
User Rights
As a User, you have certain rights concerning your Personal Information, subject to applicable law, including:
Right to Access: You may request a summary of your personal data and processing activities, identities of other data fiduciaries and data processors with whom your data has been shared, and any other relevant information about your personal data processing.
Right to Correction and Erasure: You may request correction, completion, updating, or erasure of your personal data. RoadAid shall act on your request unless retention is legally required.
Right to Grievance Redressal: You have the right to a grievance redressal mechanism. RoadAid will respond to grievances within the prescribed time. You must exhaust these options before approaching any regulatory authority.
Right to Nominate: You may nominate another individual to exercise your rights in the event of your death or incapacity.
To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy. Please note that we may need to verify your identity before fulfilling certain requests. Additionally, some rights may be subject to limitations and exceptions based on legal and contractual obligations, or as permitted under applicable laws.
Grievance Redressal
Contact Information: For any grievances, Users may contact the Grievance Officer at:
· Name: Gaurav Tyagi
· Email: Gaurav.Tyagi@cubehighways.com
· Phone: 9971839966